At Lonnys, we prioritize your satisfaction with purchases. To ensure a smooth return process, here is our policy.

• Returns of regular full priced merchandise are accepted within 5 days in store and within 14 days of receipt for online purchases only. 
• Items must be unwashed, unworn, with all original tags attached.
• Merchandise not meeting these conditions will be returned to sender at additional shipping charges.
• Outerwear, dresses, accessories and discounted items are Final Sale

•  If you are returning in store - please bring in the full receipt as well as the packing slip! 
• If you are returning online please include the packing slip or your order number on a slip of paper. 
• Online returns will be credited to your original form of payment.
• Exchange and return policies are subject to change without notice. 

1. Lonnys Merrick Location: 2031 Merrick Rd, Merrick, NY 11566
2. Lonnys Woodbury Location:  7909 Jericho Turnpike, Woodbury, NY 11797