Lonny.com does not, under any circumstances, share or sell any customer information or any customer related data.

Security 
All sensitive data including, but not limited to, user login, personal information, and order information, is transmitted securely between your computer and our servers via 128 bit SSL encryption. This ensures that the data cannot be viewed or copied in the transmission process by any other third parties. The data is then stored securely behind a firewall and highly sensitive data, such as passwords and credit card information, is stored encrypted for an added layer of security. 

Cookies 
A "cookie" is a file that is stored on your computer which allows us to better serve your shopping experience. This "cookie" can be read by our website and does not store any personal or sensitive information. Lonnys.com uses cookies and analytics to help identify users, store website preferences, improve the functionality of our website and help determine a user's shopping cart information. 

Forgotten Password 
If you happen to forget your password, we provide a secure way to reset your password and access your account. On the sign in page, below the log in form, click the link "Forgot your password?". Enter in your registered email address and click submit. You will receive instructions via email on how to reset your password. 

Personal Shopping Experience 

The personal shopping experience is both fun and educational – you not only update your wardrobe with new beautiful pieces but also learn how to look the best version of yourself. This experience is not about spending money on shopping. No, no, no.. It’s rather shopping with a vision for the bigger picture of your wardrobe. It’s about allowing an expert stylist to create a plan for your future wardrobe, show you the main principles of styling and how to shop smart. Personal shopping is not a luxury service, it is an investment in yourself that everyone should make. After the session, you will go away with valuable knowledge of how to dress for your body shape, lifestyle and budget.