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Return and Exchange Policy

    • ALL SALE ITEMS ARE FINAL. No returns or exchanges will be accepted for these (e.g. bodysuits, underwear, and accessories)
    • REFUNDS ARE NOT PERMITTED.

    Items approved for exchanges will be given an Online Store Credit only with no exceptions. Please note if an item is sent back for an exchange and free shipping was received, a $12 shipping fee will be deducted from the store credit. 

    Exchanges are accepted on merchandise within 14 days of receipt for items that HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL TAGS still attached. Footwear exchanges must include the original box in its original condition and without postal labels. Damages to or omission of this box from your return/exchange may result in a fee. 

    PLEASE NOTE: Shipping and handling charges are non-refundable.

     

    Please ship your items back to our store locations near you:


    Merrick Store: 2031 Merrick Rd. Merrick NY 11566 

    Woodbury Store: 7909 Jericho Turnpike, Woodbury, NY 11797

    East Northport Store: 1926 Jericho Turnpike, East Northport, NY 11731

     

    For more information contact us via e-mail at support@lonnys.com