All preorders require a 50% deposit at the time of order placement. Once the order ships, the remaining balance will be charged. If for any reason, we cannot fill your order, you will be issued a full refund. If you decide you would like to cancel the order, you will be issued a web credit for the amount of the deposit. If the ship date is delayed, you may request a full refund. 

Please note that on all preorders, the ship date is estimated to the best of Lonny.com and the manufacturer’s knowledge. When you place a preorder and there is a change in the manufacturer’s ship date, we will do our best to advise you in a timely fashion.